Online CV

PROFESSIONAL SUMMARY

Communications professional with key strengths in writing user-centric content, copy editing, engaging diverse audiences and understanding the broader policy and social frameworks for communications. Extensive experience in the tertiary education, not-for-profit and government sectors. Strong personal interest in health policy, social justice and education.

WORK EXPERIENCE

Online Content Adviser

Swinburne University (Hawthorn, Vic)

September 2016—present

Writing, editing and strategising content for the web.
Intensive consultation with internal stakeholders and students.
Project scoping to determine who our audiences are, what their needs are and how content can best address their needs.
Currently engaged as a contract copywriter and user experience writer for the Current Students Web Redevelopment Project. Project involves moving content from an old, un-responsive platform into a new, responsive content management system. Content and structure have been completely re-written in line with a user-needs approach. The project has added value for both our internal stakeholders and users, greatly enhancing the website’s SEO, usability and accessibility.

Communications and administration

Trinity College (Parkville, Vic)

March 2016—September 2016

Worked closely with the college chaplains to create and implement a series of communications and events aimed at building engagement with younger and more diverse demographics within the campus.
Initiatives included strategic engagement with the LGTBI community on campus, starting a weekly e-news and a series of activities that allowed different student groups to meet and network. Student feedback and engagement was overwhelmingly positive.

Web Editor

The Australian Drug Foundation (Melbourne, Vic)

October 2015—March 2016

Revised the organisational style guide to reflect strategic communications changes at the Australian Drug Foundation and to support the rollout of the organisation’s revised Web strategy.
Conducted content audits of key organisational websites. The findings of these audits have helped determine how the organisation manages and archives its content and intellectual property into the future.

Consultant: instructional designer, editor, communications consultant

Networking Health Victoria (Carlton, Vic)

June 2015—October 2016

Website management, e-news, social media, revising the style guide.
Managed transition from old, custom-built content management system to new platform that gave the organisation the flexibility it needed to manage content, integrate its social media presence and save significant money in on-going technical and design support. Selected the vendor, migrated the content and helped train staff internally to ensure a smooth transition from the old system to the new. An immediate outcome of the project, aside from reduced costs to the organisation, was greatly enhanced SEO and user traffic.

Web Editor, Online Content Officer

Monash University (Clayton, Vic)

August 2011—March 2014

Writing and editing content for the web.
Built, populated and edited more than five hundred individual staff-member profiles in WordPress and over one hundred sites and sub-sites for different schools within the Arts Faculty.
Updated the web style guide to reflect the new templates and content types.

Sub-editor and Communications Officer

The Australasian Podiatry Council (East Brunswick, Vic)

January 2010—August 2011

Sub-edited the peak body’s Australian Podiatrist for both online and hardcopy publication. Edited news briefs and corporate, client-facing documentation.
Drafted and implemented the house style guide in concert with the business developer and communications director.
Wrote, edited and updated member support and communications materials. Supported marketing campaigns such as Foot Health Month.

Media Monitor, News writer

Strategic Communications, the Department of Justice and Strategic Communications, the Department of Premier and Cabinet (Melbourne, Vic)

April 2009—December 2009

Compiled daily news reports for the offices of the Attorney-General, Consumer Affairs Victoria, and Police and Emergency Services; prepared daily news updates for the entire Department of Justice and Emergency Services.
Responded to intradepartmental requests queries regarding media releases; trained colleagues to use the media portal.
Summarised radio news on the hour, commercial evening news; edited audio and video recordings for client purposes; proofread colleague transcripts and summaries for accuracy.

Sub-editor

The Australian Jewish News (Elsternwick, Vic)

December 2008—April 2009

Sub-edited news, feature and op-ed articles on-screen, in keeping with house style.
Liaised with editorial board, authors and production regarding accuracy of content.

EDUCATION

Master of Arts (Theology) anticipated 2017

Trinity College, University of Melbourne

Master of Arts (Editing and Communications), 2008

University of Melbourne

Bachelor of Creative Arts with Honours, 2005