Drug Info Facts: Relapse

What is relapse?

1. Relapse is a part of recovering from chronic substance misuse

Addictive alcohol and other drug use is defined as a “chronic and relapsing”.

It requires sustained, long-term management to allow recovery, just like any other chronic condition.

Relapse, or multiple relapses, can be an integral part of working towards recovery.

Recovery is possible

It’s important to remember that recovery—the move towards connectedness, hope, identity, meaning in life and empowerment—is possible, even if recovery from addiction is a process of management rather than cure.

It’s about management rather than cure

To use the example of a chronic illness such as asthma or hypertension, you would not expect to be able to cure these conditions in either the long or the short term.

Rather, the process of facilitating alcohol and other drug recovery is a process of management over the long term.

And, just like with any other chronic condition, the process of appropriate management can have ebbs and flows and these can often include relapse.

In fact, the evidence shows that relapse is an integral part of recovering from chronic substance misuse.

Relapse, just like substance use, is subjective

Just like the triggers for substance use, the triggers for relapse are subjective.

A person may finally be able to achieve his or her drug or other alcohol goal after two attempts.

Other people may take as many as five, six or even more attempts.

Managing recovery has to meet the specific needs of the person who is trying to formulate the goal.

II. Relapse relates to alcohol and other drug goals

An essential first step in reducing harm is to develop a clear alcohol or other drug goal that focuses on reducing or ceasing substance use.

For instance, a person deciding to quit cigarette smoking may develop a goal about avoiding situations that often lead him or her to smoke.

A relapse occurs when a person ceases to maintain his or her goal of substance reduction or avoidance and returns to pre-treatment levels of use.

Again, this is not to suggest that recovery is not possible, but rather it can take several attempts to get the right management strategies to maintain an alcohol and other drug goal in the long term.

III. Relapse is distinct from a lapse

A relapse is distinct from a lapse, which can be described as a temporary departure from alcohol and other drugs goals followed by a return to these original goals.

For instance, a person who has set a goal for herself of abstaining from alcohol may end up drinking a glass of wine at a party, only to return to her alcohol and other drug goal the following day.

The degree of substance use can vary within a lapse, but what differentiates a lapse from a relapse is the brief period of return to substance use and clear return to alcohol and other drug goals.

Why does relapse happen?

There are many circumstances that could encourage the person to relapse.

The evidence suggests a strong correlation between problematic alcohol or substance use and interpersonal or professional challenges, enduring emotional and psychological issues or socioeconomic stressors such as ongoing financial hardship, rejection by social support networks and challenges in interpersonal relationships.

Much like addictive behaviours themselves, the process of recovery—and the reasons for relapse—can be highly subjective.

Relapses are not a sign that the person is “weak” or a “failure” in attaining his or her alcohol and other drugs goal. They are merely a continuation of old coping patterns that need to be replaced with new ones.

Causes of relapse

  • Recurrence of temptation scenarios. For instance, circumstances where the person would previously have used alcohol or another drug.
  • Recurring challenges that act as a trigger for substance use as a coping strategy. These circumstances include insecure housing, professional or interpersonal setbacks, social pressures or social stigma.
  • Pre-existing mental health or emotional issues. The evidence suggests a co-occurrence of problematic substance use and issues around psychological wellbeing.
  • Pre-existing physical health issues. Physical ill-health can be a driver for pharmaceutical misuse, particularly in instances of persistent pain. Unless more effective interventions are found, this will continue to be a risk factor for relapse.

Remember:

  • Addiction is a chronic condition.
  • Addiction has social, psychological and physical dimensions and it requires the right mix of strategies to address it over a prolonged period of time. This is true of all chronic conditions, for instance non-malignant respiratory issues and symptoms associated with persistent physical pain.
  • Because addiction has to be managed to facilitate recovery, it can take time to find the right mix of strategies.
  • There is no “quick fix” to some of the underlying issues that can cause people to misuse alcohol and other drugs.
  • The evidence is strongly in favour of some evidence-based strategies to aid recovery but every person’s experience of recovery—and addiction—is different.
  • The evidence suggests that problematic drug-related behaviours are often seen alongside persistent emotional, mental and physical health issues.

What to do when relapse occurs

Managing relapse is part of the long-term strategy of facilitating alcohol and other drug recovery. The solutions are therefore both immediate and also focused on long-term behavioural changes and outcomes.

Immediate strategies for managing relapse

  • Ensuring, if possible, that you have physical proximity of support people at the time of relapse to help minimise potential drug-related harms.
  • Calling upon a previously negotiated support network for in-the-moment support: friends, a family doctor or a twenty-four hour alcohol and drug information service.
  • Seeking medical support if you are experiencing unusual or frightening symptoms as a result of returning to a particular substance after a period of prolonged abstinence.

Short to medium-term strategies for managing relapse

  • Remembering that lapses are common. The evidence suggests that it takes five or six attempts before people successfully maintain change.
  • Remembering that recovery is a lengthy process. You are in it for the long term and short term lapses do not detract from your overall alcohol and other drug goals.
  • Reframing lapses as learning opportunities. You have the capacity to re-frame a lapse as a learning situation that gives you greater insight into your own drug-use triggers.

Long-term solutions for managing relapse: prevention

Long-term solutions for managing relapse are really centred on preventing relapse as much as possible. The evidence suggests that the following strategies are effective in terms of helping reduce the risks of relapse on the road to recovery.

  1. Avoiding people, places and things. Focus group evidence from the US suggests that avoiding people, places and situations that at one time facilitated problematic substance use was a key strategy to avoid relapse
  2. Calling upon clinical and non-clinical support as needed. The same study from the US found that a strong support network, whether in the form of a formal network like AA or a more informal network of supportive friends and family was crucial in terms of supporting avoidance of negative behaviours and situations.
  3. Meaningful activities. Building a sense of positive self-image and pride through doing things you like and that have a positive impact on the community, for instance community sporting groups, choirs or special interest groups.
  4. Personal care and lifestyle balance issues. Acknowledging that inattention to self-care principles and lifestyle balance issues can act as a trigger for substance use by adopting healthier lifestyle behaviours, for instance healthy levels of sleep and recuperation, nourishing food and a clean living environment.
  5. Thinking differently. In tandem with short-term goals of re-framing the way you perceive events, developing insight from mistakes, building positive self-image and developing future goals, including those unrelated to alcohol and other drug use.[iv]

 

Relapse prevention for at-risk groups

People experiencing sustained emotional, physical and mental-health issues are at greater risk of problematic alcohol and other drug use[v] and may require specific interventions in addition those listed above to assist their recovery and prevent relapse.

These include:

  • Evidence-based pharmacological interventions, for instance anti-depression or anti-anxiety medications.
  • Alternative approaches that promote an holistic, all-of-person approach to recovery, such as meditation, mindfulness-based therapeutic interventions and yoga.[vi]
  • Psychological interventions, for instance psychotherapy, cognitive behavioural therapy or AOD therapy.
  • In instances of persistent physical pain, considering alternative therapies such as meditation, mindfulness therapy and yoga as the evidence suggests that pharmacological interventions such as opioids are ineffective in treating chronic non-cancer pain[vii]
  • Developing strict self-care routines around diet, exercise and rest.

Internship Opportunities: the Aurora Native Title Internship

logo-300x89If you’re seeking career opportunities in native title, policy development or Indigenous affairs and are a student or graduate of anthropology, law or other social sciences, the Aurora Project Native Title Internship Program is a great way to gain valuable work experience supporting Indigenous organisations.

These internships are part of the Aurora Project, which aims to strengthen Indigenous organisations with much-needed human resources while at the same time giving graduates and students the opportunity to work in the field.

At an organisational level, your work will make a real difference to the way Indigenous organisations operate and help build their capacity to lobby and advocate for Indigenous issues. At a personal level, these internships will help you build your skills and knowledge. You’ll learn more about Indigenous issues while forging connections with people who already work with communities.

Career prospects for our interns are exceptional. About sixty per cent of law and anthropology graduates currently working full-time in Native Title Representative Bodies gained their positions from Aurora Native Title Internships or Scholarships, and over twenty per cent of Aurora alumni are currently working in paid positions in indigenous affairs.

Winter 2013 intern, Melanie Dulfer-Hyams with staff from CLCAC Burketown.
Winter 2013 intern, Melanie Dulfer-Hyams with staff from CLCAC Burketown.

You’ll also be part of a wider community of learning and practice, as the Aurora Internships Program attracts students and graduates from universities across Australia and the globe, with over 3,400 applications received and more than 1,200 interns placed, as at winter 2013.As an internship alumnus you’ll receive emails inviting you to events and other networking opportunities, alongside job notices.

If you’re interested in applying, the online application period for the winter 2014 intake opens from 9 am AEST Monday 3 March through to 5 pm AEST Friday 28 March 2014.

Applications can be submitted via the Aurora website.

For more information about Aurora Project Native Title Internships or eligibility requirements, also see the Project Website.

Conditions for Credit

Students should meet the eligibility criteria to enrol in ATS3129 Arts Internship (12CP)unit (completed 96 CP and have a distinction average).

For queries contact: Mr Robin Chacko

Find out more:

Opportunities for postgraduate international Chinese students

Master of Cultural EconomyOpportunities for postgraduate international Chinese students in the Masters of Cultural Economy program at Monash University

Monash University is pleased to offer Chinese international students the opportunity to enrol in the Masters of Cultural Economy program. Internationally recognised as a dynamic and innovative postgraduate course that includes industry experience, this Masters degree can launch graduates into exciting careers in arts and culture.

Why enrol in a Masters of Cultural Economy?

The Masters of Cultural Economy program has been specially designed to help students kick start a career in a range of employment areas where culture, economy and policy intersect.

Arts and culture is a cutting edge area of study as more cities and national governments around the world have placed arts and culture at the centre of their development agenda.

Advancing ideas for community engagement, this Masters program is interdisciplinary and collaborative in nature, taught by experts with international experience who are global leaders in industry, government and academic research in arts and culture.

By studying a Masters of Cultural Economy at Monash University, you will develop a strong foundation in understanding Arts-led regeneration to become a ‘cultural entrepreneur’ which can take your career to the next level.

ESL students are welcome to enrol in this exciting Masters program.

What do I get out of this Masters program?

Students who graduate from the Masters of Cultural Economy program are equipped with industry skills and understanding to make an impact in the arts and culture scene as they embark on professional careers.

Supporting active and practical experience that builds on creative and cultural ideas, established links with China has created opportunities for learning and fieldwork through the Shanghai fieldwork unit.

The Masters of Culture and Economy program is a unique postgraduate experience towards achieving your creative career ambitions. As an international student studying in Australia, you will gain an Australian perspective of arts and culture and make international contacts in this exciting and creative industry.

Recently voted the world’s most liveable city, Melbourne Australia offers you an amazing opportunity to experience living and studying in Australia with Monash University.

I’m interested. Where do I learn more?
More information on the Masters in Cultural Economy at Monash

Or email Anne Marie  Lester : annmaree.lester@monash.edu

Information for international students http://www.monash.edu.au/study/international/

Kick-start your career in international development

MIDP-300x1961Are you an International Studies, law or medicine graduate with international development experience looking to take your studies further?

Or perhaps you’re interested in working with a charity or not-for-profit organisation to benefit those who need it most?

Take your degree to the next level and kick-start your career by enrolling in the Masters of International Development Practice at Monash for the 2014 academic year.

Why enrol in a Masters International Development Practice at Monash?

Monash University is now opening the Masters of International Development Practice to graduate students in international studies, law and medicine.

The Monash Masters program in International Development Practice offers you the chance to build your professional networks in the field and develop a career in international development.

Offering a supreme learning environment with experienced and specialist academics from a range of disciplines including the Humanities, Social Sciences, Medicine, Business and Economics, Education and Law, studying International Development Practice at Monash offers you a unique postgrad experience.

Graduates from this Masters course are making a difference around the world by applying the skills and knowledge they’ve gained through their studies.

I’m interested. Where do I learn more?

If you are interested in learning more or enrolling in our Masters of International Development Practice, contact annmaree.lester@monash.edu or complete this expression of interest form.

Read more about our Master of International Development Practice

What is online presence?

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Context: Used in training materials for staff at Monash University– the objective of the piece was to help articulate what online presence is and how it can be used to further career and educational objectives.  This was originally published as an essay on my Monash blog, which I then re-wrote as follows for online reading and staff training. The audience was predominately academics.

Outcome: Staff indicated that the materials helped them understand what online presence is and how they could use it.

What is Online Presence?

Online Presence is the sum total of different publishing threads within the online space and the sum total of all external references to these threads.

These publishing threads work together in a marketplace of competing online presences. Within this marketplace, the quality of what sellers produce – alongside their ability to market it – enhances their reputation.

Online Presence might be understood as online persona. Unlike a simple Web Presence, which provides a vendor point-of-contact (for example a Website) an Online Presence is a virtual person made up of many parts.

For instance, an organisation may have a Website in addition to a Facebook presence and a Twitter feed.

The ways these tools work together in the online space and the way these connections are perceived and valued helps form an organisation’s Online Presence.

Adding Value

A successful Online Presence adds value for its audience. By producing timely and relevant content that understands and anticipates its audience, people and organisations forge the connections that increase and enhance Online Presence.

In other words, if you want to be linked to, cited and referred to as authoritative, you need to understand what your audience is looking for and help them find what they’re looking for as quickly as possible.

You have to provide a solution to (at least some of) the problems your audience is grappling with, even if the problem is as simple as trying to locate a postal address for your business.

Dynamic, not static. Diffused not centralised.

Social media tools like Facebook, LinkedIn, Twitter and Pinterest mean that publishing is now diffused and accessible. In the Web’s formative years, publishing was often restricted to those who knew how to code or those who had administrative access to an organisation’s chief publishing tool — the content management system.

Now, the individual has become a publisher of the organisation of her own professional and personal history.

She promotes her work experience and professional interests through social media, networks through online forums and blogs using one of any number of blogging tools.

The individual is no longer circumscribed by relational publishing: she is, in effect, a micro publisher.

post-it-notes-and-pins-fd984The Importance of Content – the Power of the Post

A post is a discrete bit of content published for a given purpose. It’s a communication of news.

While it might not necessarily be “news” in the conventional sense of current affairs, the content tells a story or contributes to a larger narrative.

A post can take many forms. It might be a section of text, a log, for example, or an image or a hyperlink or a media file.

In the context of Online Presence we can understand posts as foundational, the bricks and mortar of Online Presence.

As an Online Presence does not exist in isolation but rather within an economy of competing presences, locate-ability is key.

The information that makes up an Online Presence must be locatable if it is to assert itself successfully and reach its target audience.

It must be aware of its what it’s trying to say, and to whom, and provide useful, authoritative and engaging information. It must also make reference to the right keywords if it’s going to be picked up by search engines.

In making relevant content the keystone of Online Presence, the publisher must tirelessly ask herself what information will be of value to her reader and how she can structure or disseminate this information in the best way.

archaeology-4Enhancing your Online Presence

Below are but a few ways academics can improve their Online Presence:

  1. Determine your audience and produce content that addresses its needs. Every chunk of content should incorporate key words that aid the accessibility of content via search engines.
  2. Ensure content is news-driven and timely, making your site an authority and the first point-of-contact that users consult to determine what’s current.
  3. Link in to other parts of your site where it makes sense to do so, keeping the user within your domain. For instance, one post may naturally segue to other thematically related posts within your domain. By linking from one to another you increase traffic within your site and increase the time spent on your site.
  4. Enrich your content offering by giving users a value-add in the form of multimedia or downloadable files that enhance their experience or enrich the information that’s being presented.
  5. Diversify your publishing channels. For instance, keep a Twitter or Facebook presence alongside a blog presence and interlink these different presences. They should not simply reproduce the content of one another, they should add value to one another.
  6. Create reciprocal linkages between related sites, even if these aren’t within your domain. This ultimately increases traffic to your site and also enhances the reputation of your site if it’s one that others cite as an authority within a certain subject area.

Citizen KaneBenefits

Finally, it’s worth considering what the benefits of an enhanced Online Presence are:

  • Publishing through a blog or other channel doesn’t take the place of peer review but it does help you build a community profile for your research. For instance, a documented case study of work in a particular field may contribute to raising an academic’s public profile and the perception that her work has community value. If you can generate a conversation, you can also generate a perception of value.
  • It keeps you engaging and publishing through the traditional print publications cycle.
  • It gives you an online portfolio of work that you can use to support applications for funding. This point is particularly important for academics who do a lot of field work.

While this obviously benefits you professionally, it also means that your work is having community impact, which is a key value, and one that goes far beyond the confines of the university itself.

Running and Exercising

photo2

Context: A publications programme that consisted of a suite of post-card size resource on foot health, to be distributed at podiatrist clinics as resources for patients.

Outcome: Clinical take-up of the resources indicates a positive client and patient response to the publications. Patient take-up indicates that the programme succeeded in engaging the target audience.

To protect your lower limbs and feet from injury during running and exercise, it’s vital that you first select the right athletic shoe.

  • Shoes must have enough room at the toes (a minimum of two cm) and not compress the sides of the feet in a way that could cause friction and so lead to sores or corns.
  • Identify the primary activity that will be performed in the shoes and select accordingly — different kinds of exercise may require different kinds of shoe.
  • Shoes for running are designed to absorb impact forces, which can be between three and four times your body weight. Lightweight mesh materials can ensure that the upper is breathable and doesn’t stretch or distort with exercise.
  • Shoes for general athletic or aerobic activities can have features that help control biochemical problems. Your podiatrist can help advise you about the correct shoe for your activity and foot type.
  • Aim for sturdy heel box, good arch support and appropriate cushioning, particularly if you take aerobics classes.

Points to remember

Athletic shoes should be immediately comfortable and not require breaking in.

An average athletic shoe should last approximately 1,000 km, although this is influenced by your body weight and the surface you run on. You’ll need to replace your shoe when it has become distorted from constant wear or the mid-sole has become compressed and is less able to absorb the force of impact.

If you have a problem with your feet, seek advice from your local podiatrist. To find a podiatrist near you, contact the Australian Podiatry Association in your state or visit findapodiatrist.org or your Yellow Pages.

 

Rheumatoid Arthritis

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Context: A publications programme that consisted of a suite of post-card size resource on foot health, to be distributed at podiatrist clinics as resources for patients.

Outcome: Clinical take-up of the resources indicates a positive client and patient response to the publications. Patient take-up indicates that the programme succeeded in engaging the target audience.

A good shoe can help relieve pain and keep you mobile if you’ve got rheumatoid arthritis.

Rheumatoid arthritis

When buying shoes look for:

  • A stable and supportive heel cup.
  • Space around the toes, with an extra-depth toe box or stretch upper to accommodate any changes in the toe.
  • Extra padding, especially under the front of the shoe.
  • Lightweight and flexible materials in the soles and uppers to help match the shape of the foot.
  • Few or minimal seams as these become pressure or friction points.
  • Natural fibres, as these tend to reduce the likelihood of developing skin irritations.
  • Buckle, laces or Velcro straps to hold the shoe onto your foot so your foot doesn’t have to do the work.

During the fitting process for shoes:

  • Make sure there’s enough space (minimum of two cm) between the end of the longest toe and the front of the shoe.
  • Ensure the ball of the foot fits comfortably in the widest part of the shoe.
  • Do not purchase shoes that require wearing in.
  • The heel should fit comfortably and the shoes should not ride up and down on the heel when walking.
  • Natural fibres keep the skin healthy.

If you have a problem with your feet, seek advice from your local podiatrist. To find a podiatrist near you, contact the Australian Podiatry Association in your state or findapodiatrist.org or your Yellow Pages for a list of podiatrists near you.

 

 

Shoes at Work

photo1

Context: A publications programme that consisted of a suite of post-card size resource on foot health, to be distributed at podiatrist clinics as resources for patients.

Outcome: Clinical take-up of the resources indicates a positive client and patient response to the publications. Patient take-up indicates that the programme succeeded in engaging the target audience.

Whether you’re an office worker, retail assistant or work down a mine, the workplace can demand a lot from your feet. Potential injuries can include stress fractures and sprains. Things to be mindful of when choosing footwear for your workplace include:

  • Fit. Footwear must allow enough room and support in the toe and heel box and not be too tight around the sides
  • Support. Avoid stiff and unsupportive soles or raised heels if you’re on your feet all day.
  • Right for the job. If you’re on a construction site make sure that your footwear offers the right protection, for instance steel-capped boots or fire-resistant materials, and that your feet are cushioned appropriately against impact
  • Offer the right protection. If you’re working in wet or cold environments make sure that your shoes are insulated and waterproof. Always try to keep your feet dry and if possible change your socks when your feet get wet during the day.
  • Last the distance. If your workplace demands that you wear high heels or dress shoes, try to stretch your feet and calves during the day standing at the photocopier or under the board-room table
  • OHS friendly. Make sure your shoes adhere to your work’s occupational health and safety standards.

Foot pain is a sign something is wrong. If you’re having chronic foot pain report it to the relevant authority in your workplace. Be aware of workplace hazards, particularly if your job involves dangerous tasks like cutting tools, welding or operating on irregular surfaces. Different activities require different footwear so be aware and be prepared. If you have a problem with your feet seek advice from your local podiatrist. To find a podiatrist near you, contact the Australasian Podiatry Association in your state or visit findapodiatrist.org or your Yellow Pages for a list of podiatrists near you.

On-screen Instructional Text for Signature Device Text Help

imgresContext: The text was intended to display on the screens of Telstra phones (pre-smart phones) as help text for proprietary widgets and menus and I wrote it when I was an employee of the Web consultancy firm Bullseye.

Outcome: The text was developed in extensive consultation with Telstra and was signed off by the client in early September 2008.

[Note this is an excerpt of a larger document]

Page no Page name(as per Spec) Page heading(On-screen) Text
1 Main idle page (search) Your phone Your phone has five features: shortcuts, communications, widgets, web and BigPond.To see the menu for each feature:

  1. Select the icon with the centre button, or
  2. Select Options
  3. Scroll to and select Settings

4.   Activate Turn Details On / Off

2 Shortcuts idle page Help with shortcuts Shortcuts give you fast access to items you use often. Select one of the following to find out more about how to:

  1. Add or remove a shortcut (links to 2.a)
  2. Replace a shortcut (links to 2.b)
  3. Move a shortcut (links to 2.c)
  4. Check for updates (links to 2.d)

To see the menu for this feature:

  1. Select the icon with the centre button, or
  2. Select Options
  3. Scroll to and select Settings

4.   Activate Turn Details On / Off

2.a Add or remove a shortcut To add a shortcut:

  1. Scroll and select Add Shortcut, or
  2. Select Options, then scroll to and select Add Shortcut
  3. Scroll to and select the item you want to shortcut
  4. Press Done

To remove a shortcut:

  1. Select shortcut you want to remove
  2. Select Options
  3. Scroll to and select Remove Shortcut
  4. Proceed by selecting Yes
2.b Replace a shortcut You can replace one shortcut with another.To do this:

  1. Scroll to shortcut you want to replace
  2. Select Options
  3. Scroll to and select  Replace Shortcut
  4. Choose the shortcut you want to insert and select
  5. Press Done
2.c Move a shortcut You can move your shortcuts.To do this:

  1. Scroll to shortcut you want to move
  2. Select Options
  3. Scroll to and select Move Shortcut
  4. Scroll up or down to move your shortcut
  5. Select Confirm to lock in position
2.d Check for updates Your phone may provide access to information from the web. This means that there may be more up-to-date information available than what is currently on your phone.To check for updates:

  1. Select Options
  2. Scroll to and select Check for Updates
3 Communications idle page Help with communications In Communications you can access features like contacts and SMS.You can also move these to place your favourite items at the top of the list.To do this:

  1. Highlight the item to move
  2. Select Options
  3. Scroll to and select Move
  4. Scroll up or down to move your item
  5. Select Confirm to lock in position

To see the menu for this feature:

  1. Select the icon with the centre button, or
  2. Select Options
  3. Scroll to and select Settings
  4. Activate Turn DetailsOn / Off
4 Widgets idle page Help with widgets Widgets are mini-applications. Some are free and some incur a monthly subscription or data charges. You will be advised when you access a widget with a charge. You can then proceed or cancel.To launch a widget scroll to and select it with the centre button.You can subscribe to new widgets. To see what is available:

  1. Scroll and select Add More Widgets, or
  2. Select Options, then scroll to and select Widget Catalogue
5 Widgets catalogue page (My subscriptions) The widget catalogue The widget catalogue lets you subscribe to widgets and find new and existing widgets.To learn about a widget, select it with the centre button.Select one of the following for more information:

  1. Understand the catalogue (links to 5.a)
  2. Subscribe to a free widget (links to 5.b)
  3. Subscribe to a widget that has a monthly subscription rate (links to 5.c)
  4. Subscribe to a widget that is data charged (links to 5.d)
5. a n/a Understand the catalogue Widget icons are ticked, crossed and colour-coded.

  • Widgets you have subscribed to have a green tick on the widget icon
  • Un-confirmed subscriptions have a blue tick on the widget icon
  • Widgets that are pending cancellation have a red cross on the widget icon
  • Widgets you have not subscribed to have an unmarked widget icon
5. b n/a Subscribe to a free widget Your phone comes with a number of free widgets but you can also add others.To subscribe:

  1. Scroll to and select a free widget from the list
  2. Select Add.

If your subscription cannot be confirmed immediately, it will have a blue tick next to it

To unsubscribe:

  1. Scroll to and select the widget from the list
  2. Select Remove.
5. c n/a Subscribe to a widget that has a monthly subscription rate For monthly widgets you pay a flat subscription rate once a month.To subscribe:

  1. Scroll to select widget. The cost is shown.
  2. Select Accept and Subscribe to accept the terms and conditions

If your widget can’t be confirmed immediately it will have a blue tick next to it.

To unsubscribe:

  1. Scroll to select the widget
  2. Select Unsubscribe

You can continue to use the widget till it expires or hide it so you don’t access it accidentally. Select Continue or Hide.

5. d n/a Subscribe to a widget that has a data charge Some widgets are updated via an internet connection.  When your widget updates it incurs a data charge.To subscribe:

  1. Scroll to select a widget from the list. The cost will be shown.
  2. Select Add to pay the data charge.

If your widget cannot be confirmed immediately, it will have a blue tick next to it

To unsubscribe:

  1. Scroll to select the widget from the list
  2. Select Remove
6 Weather widget Help with the Weather widget The Weather widget lets you read current weather conditions.First you need to select your location (links to 6.a)To update weather information select Options then Refresh.

To read about more about local weather expand Current Conditions using the centre button.

You can access more weather information. Find out more (links to  6.b)

To see what other widgets are available, go to the Widget Catalogue.

6. a n/a Select your location Select your location using a map or by postcode.To search by postcode:

  1. Scroll to select the Postcode box
  2. Enter your postcode, then select Search

If many locations are found you’ll be asked to select the right one.

To select your location using the map:

  1. Scroll to and select the map
  2. Scroll up or down, left or right to choose your state
  3. Scroll and select your locality from the list
6.b n/a Access more  weather information There is a selection of weather options available from BigPond.To access weather information from BigPond:

  1. Scroll to BigPond weather and expand using the centre button
  2. Scroll to and select the weather option to view the web page