Posted on by alaetaulealo

On-screen Instructional Text for Signature Device Text Help

imgresContext: The text was intended to display on the screens of Telstra phones (pre-smart phones) as help text for proprietary widgets and menus and I wrote it when I was an employee of the Web consultancy firm Bullseye.

Outcome: The text was developed in extensive consultation with Telstra and was signed off by the client in early September 2008.

[Note this is an excerpt of a larger document]

Page no Page name(as per Spec) Page heading(On-screen) Text
1 Main idle page (search) Your phone Your phone has five features: shortcuts, communications, widgets, web and BigPond.To see the menu for each feature:

  1. Select the icon with the centre button, or
  2. Select Options
  3. Scroll to and select Settings

4.   Activate Turn Details On / Off
2 Shortcuts idle page Help with shortcuts Shortcuts give you fast access to items you use often. Select one of the following to find out more about how to:

  1. Add or remove a shortcut (links to 2.a)
  2. Replace a shortcut (links to 2.b)
  3. Move a shortcut (links to 2.c)
  4. Check for updates (links to 2.d)

To see the menu for this feature:

  1. Select the icon with the centre button, or
  2. Select Options
  3. Scroll to and select Settings

4.   Activate Turn Details On / Off
2.a Add or remove a shortcut To add a shortcut:

  1. Scroll and select Add Shortcut, or
  2. Select Options, then scroll to and select Add Shortcut
  3. Scroll to and select the item you want to shortcut
  4. Press Done

To remove a shortcut:

  1. Select shortcut you want to remove
  2. Select Options
  3. Scroll to and select Remove Shortcut
  4. Proceed by selecting Yes
2.b Replace a shortcut You can replace one shortcut with another.To do this:

  1. Scroll to shortcut you want to replace
  2. Select Options
  3. Scroll to and select  Replace Shortcut
  4. Choose the shortcut you want to insert and select
  5. Press Done
2.c Move a shortcut You can move your shortcuts.To do this:

  1. Scroll to shortcut you want to move
  2. Select Options
  3. Scroll to and select Move Shortcut
  4. Scroll up or down to move your shortcut
  5. Select Confirm to lock in position
2.d Check for updates Your phone may provide access to information from the web. This means that there may be more up-to-date information available than what is currently on your phone.To check for updates:

  1. Select Options
  2. Scroll to and select Check for Updates
3 Communications idle page Help with communications In Communications you can access features like contacts and SMS.You can also move these to place your favourite items at the top of the list.To do this:

  1. Highlight the item to move
  2. Select Options
  3. Scroll to and select Move
  4. Scroll up or down to move your item
  5. Select Confirm to lock in position

To see the menu for this feature:

  1. Select the icon with the centre button, or
  2. Select Options
  3. Scroll to and select Settings
  4. Activate Turn DetailsOn / Off
4 Widgets idle page Help with widgets Widgets are mini-applications. Some are free and some incur a monthly subscription or data charges. You will be advised when you access a widget with a charge. You can then proceed or cancel.To launch a widget scroll to and select it with the centre button.You can subscribe to new widgets. To see what is available:

  1. Scroll and select Add More Widgets, or
  2. Select Options, then scroll to and select Widget Catalogue
5 Widgets catalogue page (My subscriptions) The widget catalogue The widget catalogue lets you subscribe to widgets and find new and existing widgets.To learn about a widget, select it with the centre button.Select one of the following for more information:

  1. Understand the catalogue (links to 5.a)
  2. Subscribe to a free widget (links to 5.b)
  3. Subscribe to a widget that has a monthly subscription rate (links to 5.c)
  4. Subscribe to a widget that is data charged (links to 5.d)
5. a n/a Understand the catalogue Widget icons are ticked, crossed and colour-coded.

  • Widgets you have subscribed to have a green tick on the widget icon
  • Un-confirmed subscriptions have a blue tick on the widget icon
  • Widgets that are pending cancellation have a red cross on the widget icon
  • Widgets you have not subscribed to have an unmarked widget icon
5. b n/a Subscribe to a free widget Your phone comes with a number of free widgets but you can also add others.To subscribe:

  1. Scroll to and select a free widget from the list
  2. Select Add.

If your subscription cannot be confirmed immediately, it will have a blue tick next to it

To unsubscribe:

  1. Scroll to and select the widget from the list
  2. Select Remove.
5. c n/a Subscribe to a widget that has a monthly subscription rate For monthly widgets you pay a flat subscription rate once a month.To subscribe:

  1. Scroll to select widget. The cost is shown.
  2. Select Accept and Subscribe to accept the terms and conditions

If your widget can’t be confirmed immediately it will have a blue tick next to it.

To unsubscribe:

  1. Scroll to select the widget
  2. Select Unsubscribe

You can continue to use the widget till it expires or hide it so you don’t access it accidentally. Select Continue or Hide.
5. d n/a Subscribe to a widget that has a data charge Some widgets are updated via an internet connection.  When your widget updates it incurs a data charge.To subscribe:

  1. Scroll to select a widget from the list. The cost will be shown.
  2. Select Add to pay the data charge.

If your widget cannot be confirmed immediately, it will have a blue tick next to it

To unsubscribe:

  1. Scroll to select the widget from the list
  2. Select Remove
6 Weather widget Help with the Weather widget The Weather widget lets you read current weather conditions.First you need to select your location (links to 6.a)To update weather information select Options then Refresh.

To read about more about local weather expand Current Conditions using the centre button.

You can access more weather information. Find out more (links to  6.b)

To see what other widgets are available, go to the Widget Catalogue.
6. a n/a Select your location Select your location using a map or by postcode.To search by postcode:

  1. Scroll to select the Postcode box
  2. Enter your postcode, then select Search

If many locations are found you’ll be asked to select the right one.

To select your location using the map:

  1. Scroll to and select the map
  2. Scroll up or down, left or right to choose your state
  3. Scroll and select your locality from the list
6.b n/a Access more  weather information There is a selection of weather options available from BigPond.To access weather information from BigPond:

  1. Scroll to BigPond weather and expand using the centre button
  2. Scroll to and select the weather option to view the web page

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